Smile Escapes

Dental practice communication is key to preventing complaints, DCS report finds

A dig into the Dental Complaints Service (DCS) Review 2023-2024 offers a more reassuring message for the profession than its headline figures suggest, with most complaints not about clinical failure. While the report recorded a record 4,732 enquiries in 2024, the DCS is clear that misaligned expectations between clinician and patient remain the dominant cause.… 

Early bird registration opens for Osstem Europe Meeting 2026

PRAGUE, Czech Republic: In collaboration with OIC Europe, Osstem Europe has opened registration for this year’s Osstem Europe Meeting, which will take place at the Prague Congress Centre on 13 and 14 November. Held under the theme “Mastering the unexpected: Pathways from complications to predictable success”, the congress will gather dental professionals to explore how […]

Protocols or principles: the predictability hierarchy for chairside biomechanics

In part two of a series on protocols versus principles in clear aligner biomechanics, Raman Aulakh considers the predictability hierarchy as translated into chairside biomechanics you can use. In part one, we established a simple truth: protocols only work when they sit on top of sound biomechanical principles. Principles explain why a movement behaves the… 

Mastering mastery: why more courses aren’t always better

Rana Al-Falaki explains why doing more courses isn’t always the answer to becoming a better dentist. You may have heard of the so-called 10,000-hour rule – the idea that mastery in any field requires years of relentless practice – 2.6 to be exact.  It’s often cited when we talk about elite musicians, athletes and high… 

Building an award-winning specialist centre of excellence

Private Dentistry Awards winner Craig Mallorie discusses leadership, specialism and opening a specialist oral surgery and dental implant centre in south Wales. When Craig Mallorie graduated from Cardiff in 2006, he had no way of knowing just how wide-ranging his career would become – or that it would eventually bring him back to south Wales… 

World Oral Health Day: Dentaid releases ten-point oral care guide for older adults

BARCELONA, Spain: Marking today’s World Oral Health Day, Dentaid has released a guide offering practical recommendations to help older adults integrate oral health care into their daily routines. The publication responds to the growing global ageing population and underlines the importance of maintaining oral health as part of healthy ageing.  

UK expands registration routes to bring more dentists into practice

LONDON, England: The UK government has announced measures aimed at increasing the number of dentists able to practise, as part of a wider effort to improve patient access to care and tackle long-standing workforce shortages in dentistry. The initiative focuses primarily on expanding the capacity of professional registration examinations required for overseas-trained dentists.  

World Oral Health Day spotlights action on UN oral health commitments

GENEVA, Switzerland: Held annually on 20 March, World Oral Health Day (WOHD) highlights the role of oral health in overall health and quality of life. This year, FDI World Dental Federation is urging governments to translate the oral health commitments recognised in the 2025 UN political declaration on the prevention and control of non-communicable diseases (NCDs) […]