As a certified dental technician, I have worked in, managed and owned several laboratories around the world. This has exposed me to many different analogue, digital and crossover techniques. Even though digital technology has been widely available in our industry for over two decades, the uptake and trust in this technology are still fairly low compared with analogue methods. Even if digital technology is available in a clinic or laboratory, the knowledge of it is often limited. Knowing the benefits and limitations and especially how to operate the technology as efficiently as possible are key.