Complaints handling – everything you need to know about how to get the best outcomes
Join Pat Langley on 2 September at 7pm as she discusses everything dental professionals should know about complaints handling. This webinar will provide an overview of how best to avoid complaints and how to prevent them escalating. Join Pat Langley as she introduces the dos and don’ts of effective complaints handling. Learning outcomes The speaker…
Exocad announces Insights 2026 in Palma de Mallorca
DAMRSTADT, Germany: Exocad, an Align Technology company and leading dental CAD/CAM software provider, has announced that the next installment of Insights, its biennial global event, will take place on 30 April and 1 May 2026 in Palma de Mallorca in Spain. Under the theme “Calling all heroes”, the event will highlight multidisciplinary digital dentistry, bringing […]
How I went from hygiene to dental therapy in four months
Robbie Stewart talks through his journey working as a fully utilised dental therapist in a private practice and some of his key wins – from building patient trust to easing the workloads of dentists. When I moved from Newcastle to London earlier this year, I was told it would be ‘near impossible’ to find a…
Why entering dental awards helped me assess my business
Sulaman Anwar explains why dental awards take a whole different dimension when considered from a business perspective. When people contemplate dental awards, what immediately springs to mind is the prestigious ceremonies, the teams coming together, the eventful nominations followed by photos of elated professionals posing with their trophies and plaques. From a business viewpoint, awards take…
King’s College London hosts first UK edition of Ivoclar Summer School
LONDON, England: The Ivoclar Summer School, an international education initiative for dental students, was held in the UK for the first time this summer. From 21 to 25 July, King’s College London welcomed participants from more than 25 countries to its London Dental Education Centre.
Trust AI, the ChatGPT for dentists, raises US$6 million in seed funding
SAN FRANCISCO, US: The migration of myriad dental services on to the cloud is one of the major dimensions of transformation occurring in dentistry. A key part of this move online has been, and will continue to be, the rise of platforms powered by artificial intelligence (AI), capable of instantaneously and accurately analysing visual data […]
Six things dental nurses and dental therapists should check when arranging indemnity
In this article, Ewan Johnson, assistant vice president at Densura, shares six key areas to check when arranging an indemnity policy. Working in dentistry is rewarding, but it can also be high-pressure. Whether you’re a dental hygienist, dental therapist or dental nurse, you’re dealing with patients, clinical procedures and public expectations – often all in…
A new era in ICD communication begins as IMPACT and digital newsfeed go live
FLINT, Mich., US: IMPACT, a bold step forwards in the global communications of the International College of Dentists (ICD), has just been launched. As global editor and director of global communications at the ICD, I am proud to introduce this dynamic new format designed to keep our fellowship up to date and engaged.
Partnership to deliver advanced aesthetic dentistry training in Dubai
DUBAI, UAE: A new agreement between UCL Consultants— the consultancy arm of University College London (UCL)—and Dubai’s Liberty Dental Clinic is paving the way for advancements in aesthetic dentistry across the Middle East. The partners have announced the establishment of a new bespoke aesthetic dentistry training programme to be launched in the UAE capital in […]
From contract to cliff edge: is your practice ready to go private?
Thinking of leaving the NHS? Discover how to protect your income, replace lost benefits and keep patients loyal when going private. The NHS gives you a safety net so reliable you barely notice it, until it’s gone. Going private can be rewarding, but it can also feel like stepping off a cliff without a parachute.…